The approach

Measurement centred around Community Influence

Community Influence isn't a vibe or a hashtag. It's a discipline — four stages, two proprietary tools, and a refusal to guess. Here's exactly how we use ModAI to turn turn an audience into a community, and a community into growth.

The technology

ModAI is our differentiator. Two tools, built by experts to solve the challenges facing social marketers.

ModAI was developed by marketing experts to help brands identify opportunities, notice trends and tackle challenges quickly. Don't let the name fool you, ModAI doesn't replace humans, it empowers them.

Understand & measure ModAI Benchmark

Drills into the social activity creating real influence across your category. We see what works before we spend a penny making it.

Community Influence indexYour category
Your Brand100
Competitor 171
Competitor 254
Competitor 339
Competitor 423
Listen & activate ModAI Live

Real-time community management that means we never miss a moment — advocacy, champions, and agitators handled the second they appear.

Community activityLive
@maya joined the conversation
Advocate rewarded — +1 champion
Agitator flagged & defused
@theo shared your post
UGC surfaced — 3 new creators
@priya joined the conversation
@maya joined the conversation
Advocate rewarded — +1 champion
Agitator flagged & defused
@theo shared your post
UGC surfaced — 3 new creators
@priya joined the conversation
2 Two tools that give us an unmatched advantage to understand your community better than anyone else
01 / Understand

Read it

Know the community before you spend a penny talking to it. We drill into the social activity creating real influence in your category — what your audience responds to, what competitors get wrong, where the gaps are wide open.

ModAI Benchmark
02 / Build

Make it

We take that knowledge and build creative activations that respond to the cultural indicators that your community responds to. Highly shareable, advocacy-driving content.

Strategy & creative
03 / Activate

Run it

Once we're live, we obsess over the response. A community isn't a campaign you launch and leave. We're always on — rewarding advocates, turning followers into champions and defusing agitators.

ModAI Live
04 / Measure

Prove it

In the end, we prove what's working — against the benchmark, not vanity metrics. We measure everything back to where we started: the signals that show community influence is compounding.

ModAI Benchmark
Built on ModAI

Every stage runs on our own data.

ModAI is the thread through the whole method — reading the category, shaping the work, watching the community, and proving the impact. It's why nothing we do is a guess.

See ModAI in action
ModAI · scraping social
IG TT YT Re X Fb Pi Dc Instagram TikTok YouTube Reddit X Facebook Pinterest Discord
Experience

New to the Block
Not new to the game

When you partner with Ardent you will work with industry experts who have built strategies for some of the world's most influential brands.

Samsung
Cash App
Gillette
Meta
Warner Bros
Supercell
Activision Blizzard
Epic Games
Herman Miller
Cetaphil
Revolut
Porsche
One focus

Ready to discover the power of community influence?

Everything we do focuses on building Community Influence. We don't see their engagement as an output, we see it as a vital input for organic growth.

Let's talk